Does Carolinas Medical Alliance accept most insurance plans?
Yes. Most major insurance plans are accepted at all Carolinas Medical Alliance locations. We will also file your claim for you; however, any co-pays, deductibles, or non-covered services must be paid at time of services rendered. We accept cash, check, Visa, MasterCard, Discover Card and American Express. Participation with your insurance will be verified by the office when an appointment is scheduled but it is your responsibility to ensure that your insurance lists the provider as participating.
What services are available?
Carolinas Medical Alliance providers treat lacerations, injuries, infections, flu, pneumonia, chronic disease, diabetes, hypertension, thyroid disease, and many other health concerns as well as perform pre-employment physicals and drug screens at certain locations. We offer x-rays, blood counts, pregnancy tests and rapid strep tests.
Do I need an appointment?
Yes, at all locations except West Florence Family Practice during the walk-in clinic hours. An appointment is needed to better facilitate your appointment and reduce wait times. However, most locations offer same-day appointments. West Florence Family Practice is a walk-in clinic and requires no previously scheduled appointment on Tuesday, Wednesday and Friday between the hours of 8 a.m. and 2 p.m.
Do I have to pay at time of visit?
Yes. We accept patients with insurance and self-pay patients. In almost all cases, some payment is required at the visit, whether it is a deductible, a co-pay, or payment for any non-covered services. The amount, if any, depends on the insurance carrier.
Do you accept patients without insurance?
Yes. We accept self-pay patients. We provide a discount for self-pay patients who pay at the time of service.
Do you provide preventive services for women?
Yes. We provide a full spectrum wellness care for woman, including pap smears, pelvic exams and breast examinations.
Do you provide school physicals?
Sports, camp, and daycare physicals are offered at each location. Please call for current pricing.
Do you have laboratory services available?
Yes. For your convenience, we have on-site laboratory services at every location. We perform a variety of point-of-care lab tests in our office, such as rapid strep throat screens and cultures, blood glucose testing, influenza testing, urinalysis, pregnancy tests, mono testing and more. Further lab tests and blood work are drawn on-site and are processed by a reference lab.
Do you provide annual exams?
Yes. We do comprehensive medical exams on males and females of all ages. We recommend that you check with your insurance provider to verify coverage, as some plans do not cover preventive care.
Who is considered a new patient and who is considered an established patient?
A new patient is one who has not received any professional services from any Carolinas Medical Alliance provider within the past three years. An established patient is one who has received professional services from any Carolinas Medical Alliance provider within the past three years.
How can I find a physician within your network?
Call (843) 661-3627 and a representative will be happy to connect you to a physician within Carolinas Medical Alliance. The representative will ask you a few simple questions about your health care preferences and then will provide you with contact information that meets your criteria. You can also visit www.carolinasmedicalalliance.com and click on "Contact Us", complete the information, and someone will contact you.
How long must a physician keep medical records?
Physicians must retain their records for at least ten years for adult patients and at least thirteen years for minors. These minimum record keeping periods begin to run from the last date of treatment. After these minimum recordkeeping periods, the records may be destroyed.